Kik is an established messaging app that enables users to send content to others quickly. Both on Apple and Android smartphones, the app is available for free. Users can set up group chats and send messages to particular people through this app. But recently some users are complaining about video for Kik not working on their phone.
There is a technical issue due to which users are not able to send videos and pictures to other people via this app. There are plenty of reasons why this problem occurs on the app. The most prominent reasons include having an out-of-date app version, and a weak internet connection, or it can also be a result of a temporary problem with the app server.
Why Kik Failed to Load Videos?
One of the most prevalent reasons for videos not loading on Kik is a poor internet connection. The user might not be in a location with a good enough connection if they are using a mobile device. This may cause videos to load slowly or not at all.
Sometimes, server problems can cause videos to not load. This type of situation requires patience because there is nothing the user can do to fix the problem. Once the server is back online, the issue eventually gets fixed on its own.
The third thing that’s wrong is that the Kik app is the older version of the app. Most of the time, your smartphone will automatically renew the program based on how it is set up and when a software update is available on the google play store or the apple store. But if you haven’t turned on auto-updates, Kik will not be able to get the latest version as soon as it comes out.
On the Kik app, we sometimes try to send long videos. It is one of the most common problems, other than technical ones. This is due to the fact that Kik has a built-in feature that stops users from sending more than a certain amount of content. So, if you want to send your video to friends or family, you should edit it before you upload it to the app.
Corrupted Cache Data
Your Kik program’s cache files could also be corrupted, which could make it hard to send videos. Every time you went to the Kik App on your phone, cache files start to be stored there. When these files start taking up too much space or get damaged, they can cause problems with the network and, technical problems with the app.
How to Fix Kik Video Not Working?
Method # 1: Resend Your Video
You might have noticed that interruptions are making it take your video too long to send. In this situation, you should try to send the same video again. If the video size is a bit larger, you should compress it first through any online video compression tool and then try sending it again.
Method # 2: Check Your Internet
Restarting your wireless network connection will ensure that the video will be sent from your device to the Kik server. Connect your app to a solid and reliable network to ensure that you are always connected and avoid problems.
To restart your Broadband device, unplug it for a few seconds. The same thing goes for your mobile internet; you need to turn it off before turning it back on. If the problem keeps happening, restart your phone to get a strong connection back.
Method # 3: Restart Your Phone
Restarting your device is a well-known method for solving technical problems with any app. When you reboot your phone, the cache and data that prevent Kik from sending the videos will be removed. You can restart your mobile phone in the following ways:
- Hold down the power button for a few seconds to access the menu.
- Then, use the menu to select Restart.
- Hold down the Volume Up button as well as the side button at the same time until you see the Apple logo on the screen.
- Move the slider to the left to turn off the device.
- Grant the device two minutes to rest before turning it on.
Method # 4: Update the App
The following action is to check your application store for software updates. Update the Kik app as soon as possible if the most recent version is available on Google Play or the Apple App Store.
Additionally, you have to ensure that your app store is set up to automatically update so that whenever a new software version is released, the application is updated. After upgrading the app, restarting your smartphone will update the link to the most recent version of the app.
Method # 5: Clear App Cache & Data
The cache stores a copy of all your data, including login information, so that the site can load more quickly the next time you visit. However, the application’s performance will suffer if it stores too much information.
You can easily send and receive videos by clearing your excessive app cache. Moreover, it will also resolve any other app issues like Kik Not Connecting issue.
Follow the simple steps below to clear the cache of your app:
- Go to the settings menu and access the Application Manager or “Apps” on your device.
- Find Kik by searching, then click on it.
- Now, click the “Clear Cache” and “Clear Data” buttons.
- After clearing the app cache, Restart the app to check if the problem has been fixed.
Method # 6: Restart the App
There is a possibility that the Kik messaging app will be unable to send videos due to various bugs and glitches in the system. In this case, You will need to close the application and then reopen it in order to fix this problem. It will also fix any similar issue in the app especially, the issue of Kik Captcha Not Loading. Please be aware that this method can only be used on iOS-based devices.
Method # 7: Uninstall and Reinstall the App
The last step to resolve this issue is to uninstall the app and then install it again on your device. However, it may result in the permanent loss of your app data that’s why I have written it as a final step to fix this issue.
Tap and hold an app until the Uninstall button emerges at the top of the screen to delete it from your Android device. However, iPhone users can delete Kik by pressing and holding the app’s icon until a menu appears; tap Delete App. It will remove the app from your mobile device.
Wait 10 to 15 minutes after uninstalling the app before reinstalling it via the Google Play Store or the Apple App Store. After reinstalling the app, hopefully, all the bugs and problems will be solved.
Why is my Kik Camera Not Working?
Your camera may not be working on Kik for a number of reasons. First and foremost, make sure you have a reliable internet connection. The camera might freeze if your internet connection is slow. If the issue isn’t related to your internet connection, please restart your phone.
If that doesn’t fix the problem, check to see if the camera is working right. You can do this by opening another app that needs to use the camera, like Instagram, Snapchat, or the phone’s built-in camera app. If it doesn’t work with these apps, your camera might be broken.
Lastly, if none of these things work, you might want to talk to the Kik customer service team. They can help you figure out what’s wrong and give you any other help or advice you need.