Facebook Messenger is still one of the most used social networks because it has a lot of exciting features. Despite the fact that there are a lot of new social media sites available to connect with the world and many more are constantly being developed, Facebook Messenger consistently ranks at the top. The reason is the availability of its mindblowing features. Recently, users are complaining about the issue of Facebook Messenger not showing messages which can be solved in various simple ways.
There are a number of things that could be causing this problem, including a poor internet connection, an old version of the Facebook Messenger app, excessive or corrupted cached data, or an outage in Facebook servers in a particular region. There are a few different troubleshooting steps that need to be completed in order to fix this issue on a permanent basis.
Why is My Facebook Messenger Not Showing Messages?
- No internet access.
- Outdated version of the app.
- Corrupted app cache.
- The Facebook server is down.
- Bug/glitch in the app.
- Technical issue in the device.
How to Fix Facebook Messenger Not Showing Messages?
Recheck Your Internet Connection
Checking and verifying your internet connection should be your first step in fixing the problem. The Messenger app’s full set of features may not work if the device is connected to an unreliable network. In this case, you will also experience the most typical problem i.e Facebook Messenger Word Effects Not Showing. So, you have to make sure there is no lag in your wifi or mobile data connection and that you are constantly connected to the internet.
Check Facebook Servers
There are several examples when a disconnected Facebook server was responsible for the Facebook Messenger problem of messages not showing up. The server may be unavailable due to a malfunction, outage, or unforeseen maintenance. As a result, the messenger application will not function at all.
The DownDetector website allows you to see if the Facebook servers are up and running. Simply typing “Facebook” into the search bar will return results detailing any reported Facebook outages within the past 24 hours. If there are no problems with the Facebook platform, you will see a message that Facebook servers are working fine.
Update The App
You might experience a wide range of issues with the Messenger app if you continue to use the outdated version. For example, if you don’t update the app by the specified time, you won’t be able to use the most recent and helpful Facebook Shortcuts feature. Therefore, you must regularly update your Messenger app by visiting the Google Play Store or Apple App Store if you want it to have all the newest features.
Check Message Requests
If you have your Facebook profile set to a level of privacy that is more restrictive, messages sent to you by people who aren’t on your friend list will not show up in the Messages inbox. This will also result in the Facebook Messenger Notification but you will not be able to see any messages. Rather than showing up in your primary inbox, these messages will be filed away in a Message Requests folder.
Depending on whether you are using the Facebook Messenger app on the web, an iPhone, or an Android device, the Messages Requests may look slightly different. Moreover, if the Facebook Marketplace is not accessible in your region, you will also not be able to view messages posted by other users in the Facebook Marketplace.
Force Stop The App
Another way to stop all of the awaiting and long-running tasks is to close the app. In the same way, you can use the app info menu on your device to force stop the app and any services it uses. Force-stopping the Messenger app will clear all errors and lags from the app and give it a fresh start. You can force-stop the app on your device in the following manner:
- You can access the Messenger app either on the home screen or in the menu for the app drawer.
- Then, press and hold the app icon to access the app info menu.
- Now, tap on Force Stop and open it again after a while.
You should consider waiting a minute or two before opening the Messenger app once more to check for fresh messages; you can do this at any time. You could also reboot your phone before opening the app on your device.
Clear App Cache
The issue of corrupted caches and data causes a wide variety of problems for mobile devices, particularly smartphones. It is possible that you will experience issues with the chat boxes if the Messenger app on your device has an excessive amount of caches and data saved. Because of this, it is recommended that you regularly clear the excessive caches and data stored by Messenger by following the steps outlined in the following method:
- Launch the Settings menu on your mobile device, then browse to the “Apps” section.
- Then, choose the option that is labeled Manage Apps.
- Now, search for the Messenger app, and tap on it.
- After that, click on Clear Data and then tap on “Clear All Data” and “Clear Cache” one by one.
- Reboot your mobile phone and then log back into Messenger to see if the problem is resolved.
Reinstall The App
If the problem with Facebook messages is not fixed even after trying all of the above solutions, you can reinstall the app on your phone as a final option.
- Long-press the Messenger app icon until the Uninstall option appears on the screen.
- After you press the uninstall button, the app will then be removed from your phone.
- Wait for a few minutes after uninstalling the app.
- Now, open the Google Play Store/Apple App Store and search for “Messenger”.
- Install the application again on your device and log in to your account.
After that, the issue of Facebook Messenger not showing messages will be resolved on a permanent basis.